Special Considerations for Setting Up Polarity on macOS
Due to security features on macOS, a few settings will need to be configured in System Preferences
in order for the Polarity Enterprise Client (PolarityX
) to function as intended.
macOS Permissions Reference Table
The table below is a quick reference on permissions requirements for Polarity to run with full functionality.
Permission | macOS Ver. -> | Sonoma | Ventura | Earlier |
---|---|---|---|---|
| ----- | |||
| ----- | |||
| ----- | |||
| ----- |
For steps to enable these permissions, please see the appropriate section below.
Your Polarity Customer Success team is available to assist and provide support.
Please contact us at CustomerSuccess@Polarity.io for help.
Enabling Shortcut Keys on macOS
Polarity uses system wide shortcut keys that allow users to Annotate or run an On-Demand search. In order to use Polarity shortcut keys you will need to grant Polarity permission from within the macOS Accessibility
settings.
To enable the Accessibility
setting for Polarity:
Accessibility
setting for Polarity:Navigate to
System Preferences
on your macOSClick on
Security & Privacy
Navigate to the
Privacy
tabGo to
Accessibility
and findPolarityX
(Figure 1)Click on the checkbox next to the Polarity Icon
You will need to restart the Client to use shortcut keys in Polarity.
macOS Sonoma (v. 14.x) Shortcut Keys
The macOS Sonoma release (v. 14.x) requires the Input Monitoring permission to enable Polarity to use shortcut keys. The Input Monitoring
permission is found in the Privacy & Security
menu.
To enable Input Monitoring
on macOS Sonoma:
Input Monitoring
on macOS Sonoma:Navigate to the
Privacy & Security
tab in the macOSSystem Preferences
(Figure 2)Navigate to
Input Monitoring
(Figure 2)In
Input Monitoring
, click the+
button and select thePolarityX
application (Figure 3)
You will need to restart the Client to use shortcut keys in Polarity.
Enabling Real Time Recognition (RTR) on macOS
The Screen Recording
permission is required for all versions of macOS to provide access to all Real Time Recognition features in Polarity.
To enable Screen Recording
:
Screen Recording
:Navigate to the
Privacy
tab withinSystem Preferences
Navigate to
Screen Recording
(Figure 4)Select the
PolarityX
application
Troubleshooting
If Real Time Recognition Still Isn't Working...
Security updates made to macOS in the Ventura release (v. 13.x) initially required users to grant an application "developer-level" access to recognize contents on the screen. This update affected multiple software applications besides Polarity, to include antivirus and security packages.
If you have granted the permissions outlined above (and restarted the Client software) but Polarity still isn't recognizing on-screen content, please follow the directions below to enable the Developer Tools
permission.
To enable Developer Tools
:
Developer Tools
:Navigate to
Privacy and Security
underSystem Preferences
Navigate to
Developer Tools
(Figure 5)In
Developer Tools
, click the+
button and select thePolarityX
application (Figure 6)
You will need to restart the Client to start running Real Time Recognition in Polarity.
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